The International Organization for Standardization (ISO) is currently working on a comprehensive revision of the ISO 9001 standard. With more than 1.1 million certificates worldwide, ISO 9001 is the leading standard for quality management systems. It establishes international requirements for quality management systems, which companies can be certified by a certifier through a certificate. In addition to certification, the internationally active certifier DNV GL also offers web seminars and training courses for the ISO 9001 revision.
Will the revision change a lot?
The currently valid version of the ISO 9001 standard is ISO 9001: 2008. The ISO committee (ISO / TC 176/2) has been working on the revision of the standard since 2012. In May 2014, the publication of the Draft International Standard (DIS) with the name ISO / DIS 9001: 2014 was an important step in the revision process. The official draft of the standard, which has been publicly debated, already provides solid evidence that the standard has been fundamentally revised. It is therefore advisable for companies to familiarize themselves with the proposed changes on the basis of the DIS, so as to ensure a smooth transition after the publication of the standard. Until the publication, which was expected from the third quarter of 2015, some aspects may still change. However, the DIS is already very close to the final version.
The most important changes to the ISO 9001 revision at a glance
1. The High Level Structure (HLS) is accepted. This is a superior structure, which will apply to all ISO management system standards in the future. This will simplify the integration and implementation of different standards.
2. The fourth chapter of the DIS is completely new. In the future, companies will have to consider the organization’s context with regard to the management system and consider the needs and expectations of their stakeholders. This significantly strengthens the stakeholder approach.
3. The risk-based approach is clearly highlighted. Companies should analyze their risks in order to ensure appropriate quality management.
4. The processor-oriented approach is no longer only recommended but explicitly required.
5. The commitment of the top management to take responsibility for the effectiveness of quality management is emphasized more strongly.
6. In connection with roles, responsibilities and authority in the organization, the “top management supervisor” is no longer explicitly required for the quality management system. However, its function is still described in the standard.
7. The “knowledge of the organization” is explicitly recorded as a resource
8. No quality manual is required, but “documented information” is still mandatory. This term replaces familiar terms such as “documents”, “records”, “documented procedures” with the aim of a more flexible design and proof management of a management system.
9. The draft gives greater attention to the control of external processes, products and services.
10. By using the term “product and services” instead of “product”, the standard becomes more general.